The law governing this Agreement, including without limitation, interpretation and all disputes arising from said Agreement, is the law of South Africa and Parties submit to the exclusive jurisdiction of the South African Courts in respect of any matter arising from or in connection with Agreement, including termination thereof.

Ark Car Rental (Pty) Ltd strongly believes in protecting your privacy and the confidentiality of your personal information. In order to explain how Ark Car Rental collects, uses and protects personal information, we have developed this privacy policy. Personal information is any combination of information, in the possession of, or likely to come into the possession of Ark Car Rental (Pty) that can be used to identify, contact, or locate a discrete individual (“Personal Information”) and will be treated in accordance with this privacy policy. This includes any expression of opinion about such individual. Any information which cannot be used to identify a discrete individual (such as aggregated statistical information) is not personal information.

We collect and process your personal information mainly to provide you with access to our services and products, to help us improve our offerings to you and for certain other purposes explained below.

• The type of information we collect will depend on the purpose for which it is collected and used. We will only collect information that we need for that purpose.
• We collect information directly from you where you provide us with your personal details, for example when you purchase a product or services from us or when you submit enquiries to us or contact us. Where possible, we will inform you what information you are required to provide to us and what information is optional.
• We also collect information about you from other sources as explained below.
• With your consent, we may also supplement the information that you provide to us with information we receive from other companies.
• Website usage information is collected using “cookies” which allows us to collect standard internet visitor usage information.

We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorised access and use of personal information. We will, on an ongoing basis, continue to review our security controls and related processes to ensure that your personal information is secure.

Our security policies and procedures cover:

• Physical security;
•  Computer and network security;
• Access to personal information;
• Secure communications;
• Security in contracting out activities or functions;
• Retention and disposal of information;
• Acceptable usage of personal information;
• Governance and regulatory issues;
• Monitoring access and usage of private information;
• Investigating and reacting to security incidents.
• When we contract with third parties, we impose appropriate security, privacy and confidentiality obligations on them to ensure that personal information that we remain responsible for, is kept secure.

We may need to transfer your personal information to another country for processing or storage. We will ensure that anyone to whom we pass your personal information agrees to treat your information with the same level of protection as we are obliged to.

You have the right to request a copy of the personal information we hold about you. We will take all reasonable steps to confirm your identity before providing details of your personal information.

Please note that any such access request may be subject to a payment of a legally allowable fee.

Please note that we may amend this Notice from time to time. Please check this website periodically to inform yourself of any changes.